Mouser shopping cart limited to 99 line items

Started by Pushtone, October 05, 2006, 02:36:22 PM

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Pushtone

Had a little problem ordering with Mousers web shopping cart.

It allowed me to enter 180 line items and it allowed me to checkout.
There didn't seem to be a problem. Printed out my web comformation and thought it was OK.

When I got my email conformation about half the items were missing and the total was about half too.
I called their 1-800 number and learned that the web shopping cart can only handle 99 line items.

Luckily I didn't have to re-enter the items. I was transfered to the IT department and a gent there had my full order in their computer(s).
He broke out the missing items into another order. The downside is they charged me shipping twice. So now I have to call back when I get the order and ask for a credit I might never use.

Just thought you all should know about the limitation.

As a side note the sales rep on the phone was floored I had such a big order of $109.00
I guess most of their orders are pretty small.
It's time to buy a gun. That's what I've been thinking.
Maybe I can afford one, if I do a little less drinking. - Fred Eaglesmith

zpyder

Quote from: Pushtone on October 05, 2006, 02:36:22 PM
the sales rep on the phone was floored I had such a big order of $109.00

Eh, that's only like seven thousand 10K 1% 1/4 Watt Metal Film resistors...!! http://www.mouser.com/search/ProductDetail.aspx?R=MF1%2f4DC1002Fvirtualkey66000000virtualkey660-MF1%2f4DC1002F

cheers,
zpyder
www.mattrabe.com/ultraterrestrial Ultraterrestrial - Just doing our little part to make new rock go where it should have gone in the late-90's, instead of the bullshit you hear on the radio today.