Anyone else not able to place an online order with Small Bear in the last 24hrs?

[skiraly017]

Not trying to stir things up, just need to place an order and trying to figure out where the problem lies. Three times yesterday I tried to place an order online. Adding contents to the basket and checking out works fine but when I hit "Pay Now" I get an error regarding not being to apply the coupon code (which I am not trying to use). I also do not get an order confirmation email. I have not tried ordering today because I have been at work but will try again when I get home.

[puretube]

see here:::

[ugly_guitar_guy]

Not trying to stir things up, just need to place an order and trying to figure out where the problem lies. Three times yesterday I tried to place an order online. Adding contents to the basket and checking out works fine but when I hit "Pay Now" I get an error regarding not being to apply the coupon code (which I am not trying to use). I also do not get an order confirmation email. I have not tried ordering today because I have been at work but will try again when I get home.

Nope, I placed an order yesterday with no issues. Good to know about that stuff on the topic linked above. I was wondering why my last few orders took so long...

[Ry]

Yup, I tried to order on Sunday and again on Monday and got that error.  I emailed Steve last night.

[skiraly017]

see here:::

While I appreciate the link and I did read it prior to posting and the issue I am having does not seem to be addressed. I just tried again with the same results, the exact error being -

A Note From Small Bear Electronics Stock List

We're sorry but we encountered an error while processing your request.

Promotion Code (quantity minimum/maximum not met)
Promotion Code (quantity minimum/maximum not met)

I'm assuming since Ry got the same error it isn't browser related.

[Ry]

Yes, that is the error I got, on a Mac using Safari.  I didn't try another browser.

[smallbearelec]

That error results from an inbility of the shopping cart to deal correctly with discounts across line items. I have never had time to address it. For the moment, when you get it, copy your shopping list to an e-mail reply and we will fill your order manually.

Regards
SD

[Belt]

Thanks Steve.  That confused the heck out of me too.

[skiraly017]

Steve emailed me last night and I got the order in that way. Thanks Steve.